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How do insurance companies figure the amount they will pay you for a totaled vehicle?

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Jeff B asked:


How do insurance companies decide what to pay for a vehicle that has been in an accident and totaled out.Do they use a guide like Kelly Blue Book? Retail, wholesale or trade in values?

insurer in new york
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Tags: Insurance, Insurance Companies, Insurer, Kelly Blue Book, Trade In Values, Vehicle Insurance, Wholesale


June 22nd, 2009 |

Tags: Insurance, Insurance Companies, Insurer, Kelly Blue Book, Trade In Values, Vehicle Insurance, Wholesale


6 Responses to “How do insurance companies figure the amount they will pay you for a totaled vehicle?”

  1. Badmamajama
    June 25th, 2009 at 10:13 am

    They use a different system but will try to give you as little as possible.Dont allow that.Demand KBB value.


  2. Sarah L
    June 25th, 2009 at 12:07 pm

    They will use a combination of different things, when my husband had our car totaled they tried to go by the KBB, but they said that the car was only worth $300.00, after a good fight with agents and supervisors, we ended up getting $900.00, we just told them that it wouldn’t be right if we didn’t get a large enough amount to pay for another car.


  3. kamui4697
    June 26th, 2009 at 12:11 pm

    i believe they use wholesale or the price you would sell at privately


  4. Windowphobe
    June 29th, 2009 at 10:35 am

    I got within $100 of KBB value when my Mazda was totaled. Then again, it was in superior condition before the wreck.


  5. gta_tony
    July 2nd, 2009 at 2:31 pm

    It depends on the insurance company and what state you’re in.

    Some use KBB, some use NADA, some use a combo of them and also use fair market value(they’ll find similar cars in your area and use their asking price on lots).


  6. sydkan
    July 3rd, 2009 at 4:36 pm

    You can demand anything you want, Reality is what you are going to get from the insurance companies.

    Most do not pay KBB, NADA or Edmonds or any other kind of book. They will do what is called a market survey based on many things such as year, make, model, mileage, condition, paint, interior, prior damage, tire wear, glass damage. ALl this information is gathered and rates on a scale from poor to excellent and a value is given.
    They owe your for a replacement of your vehicle,not a down payment for a new one or anything like that. The value of YOUR vehicle as it was before the accident.



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